What kinds of things should I report to Olney Oaks Single Family HOA?
- The website Contact Us page is the main way to reach the HOA board.
- Selling your house: If you are moving, you are required to give the buyer a new copy of the Olney Oaks Resale Package, which includes the Covenants and Rules, Board of Directors list, annual budget, and related documents. Request this through the homeowner portal or the Contact Us page. Please include your address in your request. There is a $30 charge. A check should be made out to Olney Oaks SF HOA. Also see Covenants.
- Natural Gas Pipeline: a section of a transcontinental transmission line runs through our community on its way from Route 108 to the PEPCO power lines. It is owned by Williams/Transco. If you suspect a leak (e.g. a hissing sound or a brown spot of vegetation over the pipes), first call the WILLIAMS EMERGENCY NUMBER: 1-800-440-8475. In an urgent situation, also call 911 and evacuate the area. Afterward, contact us.
- Trees: Dead or diseased tree on HOA property.
- Motorized vehicles: No motorized vehicles may be ridden on any HOA common property – paths, fields, or woods – except for emergency vehicles and authorized maintenance vehicles.
- HOA maintenance problems: use the Contact Us page to report problems with lawn maintenance, snow removal, the condition of the HOA’s pavilion, tot lots, asphalt recreational paths, or related issues on HOA common property.
What should I report to Montgomery County instead?
- The main way to contact Montgomery County is to call 311 (240-777-0311 from outside the county).
- Crime: For emergencies, call 911. For non-urgent situations, call the Montgomery County Police at 301-289-8000.
- Loose/Dangerous animal: To report animal emergencies in progress, call 911. Otherwise, use the county police non- emergency number: 301-279-8000. To follow up on animal complaints, call the Animal Services Division at 240-773-5900.
- Contractor scam:
- Street Sign, Pothole, Street Light: for our residential roads, call 311 or report online. Street light reporting can be done using this interactive map.
- Recycling, Yard Waste, Scrap Metal/Appliance Pickup: For issues with your weekly recycling or yard waste pickup, or to arrange scrap metal/appliance pickup, contact the county at 311 or the Department of Environmental Protection page at www.montgomerycountymd.gov/dep.
What should I report to the state of Maryland instead?
- Street Light: Call Pepco for street lights on state highways at 1-877-737-2662. If a light is on a wooden pole, start with Pepco.
- Pothole: For state owned roads call 301-513-7300 or 800-749-0737.
Why do I pay HOA dues?
When our development was established, Montgomery County required that a homeowners association be created to maintain all the common areas with the costs shared equally by all homeowners. Article VI of the HOA Declaration of Covenants and Restrictions requires payment of assessments by each homeowner in Olney Oaks.
Who picks up my trash? recycling? yard waste?
- The HOA does not provide trash collection. Each homeowner is responsible for making arrangements with a private firm. Refer to your resale package for companies serving this area.
- Collection of yard waste and household recyclable items, such as paper and metal, glass, and plastic containers, is provided weekly by Montgomery County. Pickups are usually on Thursday except for weeks with holidays when the day changes to Friday. For more information, see the Department of Environmental Protection page at www.montgomerycountymd.gov/dep or call the county at 311 within the county or 240-777-0311 elsewhere. Call the day before for scrap metal and appliance pick up on Thursday.

