1: How do I report a non-working street light?

Our residential street lights are maintained by the County. Report problems using this interactive map or call 311.

Call Pepco for street lights on state highways at 1-877-737-2662. These lights are on wooden poles.

2: How do I report a pothole?

  • County: For our residential roads, call 311 within the county or 240-777-0311 between 7a.m. and 7p.m. weekdays, or report online.
  • Maryland: For state owned roads call 301-513-7300 or 800-749-0737 between 7:30 a.m. to 4:30 p.m. weekdays.

3: How do I report a loose/dangerous animal?

To report animal emergencies in progress, call 911. Otherwise, use the county police non- emergency number: 301-279-8000. To follow up on animal complaints, call the Animal Services Division at 240-773-5900.

4: What can you tell me about trash collection in Olney Oaks?

The HOA does not provide trash collection. Each homeowner is responsible for making arrangements with a private firm. Refer to your resale package for companies serving this area.

5: What can you tell me about recycling?

Collection of yard waste and household recyclable items, such as paper and metal, glass, and plastic containers, is provided weekly by Montgomery County. Pickups are usually on Thursday except for weeks with holidays when the day changes to Friday. For more information, see the Department of Environmental Protection page at www.montgomerycountymd.gov/dep or call the county at 311 within the county or 240-777-0311 elsewhere. Call the day before for scrap metal and appliance pick up on Thursday.

6: What do I need to do when I sell my house?

If you are moving, you are required to give the buyer a new copy of the Olney Oaks Resale Package, which includes the Covenants and Rules, Board of Directors list, annual budget, and related documents. Contact us to obtain these materials. Please include your address in your email. There is a $30 charge. A check should be made out to Olney Oaks SF HOA. Beginning April 2021 you will be able to request and pay for this through your Homeowner Portal. Also see Covenants.

7: What should I do about a dead or diseased tree on HOA property?

Contact us.

8: How should I report a crime in Olney Oaks?

For emergencies, call 911.

For non-urgent situations, call the Montgomery County Police at 301-289-8000. Also, contact us when time allows..

9: What are the local regulations regarding ATVs, Mopeds, and similar vehicles?

See this link.

10: May I ride motorized vehicles on common grounds?

No motorized vehicles may be ridden on any common grounds – paths, fields, or woods – except for emergency vehicles and authorized maintenance vehicles.

11: How do I report a missing or damaged street sign?

Call the county at 311 within the county or 240-777-0311 elsewhere.

12: How to I report a problem with the HOA lawn service?

Contact us.

13: Why do I have to pay homeowner association dues?

When our development was established, Montgomery County required that a homeowners association be created to maintain all the common areas with the costs shared equally by all homeowners. Article VI of the HOA Declaration of Covenants and Restrictions requires payment of assessments by each homeowner in Olney Oaks.

Beginning April 2021 you will be able to pay your annual dues assessment through your Homeowner Portal.

14: What do I do if a contractor has scammed me?

Call the county at 311 within the county or 240-777-0311 elsewhere.

15: What do I need to know about the natural gas pipeline through the HOA?

This is a transcontinental transmission line that runs from Texas to New Jersey owned by Williams/Transco. The portion within or bordering our community runs from Route 108 to the PEPCO power lines. If you see any suspicious activity around the pipelines or suspect a leak based on a hissing sound or brown vegetation in an otherwise green area over the pipes, call the WILLIAMS EMERGENCY NUMBER: 1-800-440-8475. Put this number in your cell phone! In an urgent situation, also call 911, extinguish cigarettes, and evacuate the area.